Spotify has submitted a proper criticism towards Apple to the European Fee, claiming the iPhone maker “deliberately disadvantages” different app builders.
In a weblog put up, Spotify chief government Daniel Ek stated Apple has launched guidelines which “purposely limit choice and stifle innovation at the expense of the user experience”.
Apple, which has its personal rival streaming service, takes a 30% lower of purchases on its app retailer – together with upgrades from Spotify’s free to premium service.
Mr Ek stated the price forces Spotify to both artificially inflate the worth of its premium service for purchasers – pushing it above the worth of an Apple Music subscription – or to undergo “technical and experience-limiting restrictions” on the app.
He added that in some instances, Spotify was not capable of ship emails to Apple prospects.
The cost could be prevented if customers subscribe to Spotify a non-Apple machine – resembling a desktop – after which proceed to make use of the service afterwards on their Apple machine.
It applies to some digital providers, however not apps resembling Deliveroo and Uber.
Spotify says it needs to make sure a “level playing field” and obtain the “same treatment” as different apps and providers.
Mr Ek stated his firm tried to resolve the difficulty with Apple immediately, however needed to resort to sending a criticism to the regulatory physique liable for conserving competitors truthful within the EU.
The streaming service has beforehand complained to regulators about Apple through the years, however its newest push comes because the tech large is because of launch plans for a video streaming service.
Spotify and rival Deezer had been amongst those that issued a joint letter final yr calling for the EU to get harder on unfair enterprise practices by tech giants.
Apple Music was launched in 2009 and is presently the highest paid music streaming service within the US – however Spotify stays the worldwide chief in music streaming.
Apple representatives haven’t instantly responded for remark.